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Better Safe Than Sorry

Hello and welcome! We hope that you will have an amazing and unforgettable time as a student in this young-vibing and innovative city called: Groningen! However, like in every city, there are (hidden) risks that can emerge at any time, such as fire or extreme weather.

Have you thought about such risks and what you best can do when they occur? Do you know what the Dutch alarm number is and how you can receive information directly on your phone during an emergency? Check it out below, because better safe than sorry!

Emergency number

Emergency number: 112 (free of charge). This number gives you access to the police, fire department, and ambulance based on your need. Text phone for persons who are deaf or hearing impaired : 0800-8112 (free of charge). 

A picture of three ambulances.


For questions or to make an appointment:

  • Local police: 0900-8844*
  • Text phone for persons who are deaf or hearing impaired: 0900-1844*
  • Report Crime Anonymously: 0800-7000 (free of charge)
  • Fill in the police’s contact form, so we can contact you.

*This number has a base rate of 9.51 cents and 2.8 cents per minute.

How to be informed during an emergency?

As a student in Groningen, you live in a city. A city where a lot of things go on all day and night. It is important that you are informed and have access to information if an emergency happens. In the Netherlands, there is NL-alert, an automated message system from the Dutch government that notifies you when an emergency in Groningen happens.

How to install:


  • Go to preferences
  • Search bar > search for: ’emergency alerts’
  • If not already, switch on ’emergency alerts’


  • Go to preferences
  • Click on notifications
  • Scroll down to ‘government alerts’ or ’emergency alerts’
  • If not already, switch on ‘government alerts’ or ’emergency alerts’

Please note that devices, depending on the type of device you have, may have different names or settings for what has been described above. If you have difficulties with the installation, please contact your provider.

NL Alert

Fire safety

Fire should not be on the guestlist for your room. Therefore, the Fire brigade of Groningen has created an English leaflet with information about what you can do to prevent a fire and what you can do when there is a fire in your room/building.

A picture of a fire truck

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